by Cherie Nelson | Jan 15, 2018 | Cherie Nelson
With the continued globalization of the modern business world and the embracing of multiculturalism in the workplace, many contemporary entrepreneurs find themselves employing a diverse staff hailing from all corners of the world. No longer limited by geography,...
by Cherie Nelson | Dec 21, 2017 | Cherie Nelson
There are numerous advantages to operating a green company. It sets a great example for employees, helps your business stand out and most importantly, reduces your environmental impact. Here are five ways to reconsider, modify and restructure business operations while...
by Cherie Nelson | Dec 11, 2017 | Cherie Nelson
As the proud owner of a business, you completely understand the importance of offering the best possible experiences to your valued customers. Because of this, you want to empower your devoted team of customer success employees in as many ways as you can, so that they...
by Cherie Nelson | Oct 3, 2017 | Cherie Nelson
During the past few decades, advances in technology have not only made things easier, but also led to a fundamental shift in the way people interact with brands. Today, so-called “digital-first” consumers expect to have the same seamless customer service...
by Cherie Nelson | Sep 26, 2017 | Author, Cherie Nelson
Succeeding as a start-up has gotten harder in recent years. In 2014, the U.S. start-up rate dropped to a 40-year low of 452,835, significantly below the levels of 500,000 to 600,000 new companies a year typical from the 1970s to the early 2000s, U.S. Census data...
by Cherie Nelson | Aug 31, 2017 | Cherie Nelson
Using customer analytics to understand and influence customer buying habits has become a key to doing business successfully today. The customer analytics market is flourishing, on track to expand at a compound annual growth rate of 15 percent between 2017 and 2023 to...
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